Terms of service

Terms & Conditions

By accessing or using the WAGGO website and purchasing our products, you agree to the following Terms & Conditions.

1. Use of the Website

You agree to use the WAGGO website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, minor differences in product appearance, packaging, color, or presentation may occur.

3. Pricing

All prices displayed on the website are in Indian Rupees (₹), unless otherwise stated.

WAGGO reserves the right to change product prices, offers, discounts, or other commercial terms at any time.

Changes will not affect orders that have already been successfully placed, except where required by law.

4. Orders

Placing an order constitutes a request to purchase the selected product.

WAGGO reserves the right to cancel or refuse an order in circumstances including, but not limited to:

  • Incorrect pricing or product information

  • Product availability issues

  • Suspected fraudulent activity

  • Incorrect or incomplete customer information

  • Other circumstances that prevent us from fulfilling the order

5. Cash on Delivery Orders

Cash on Delivery orders may require confirmation before dispatch.

Customers placing COD orders agree to provide accurate contact and delivery information and accept the order upon delivery.

Repeated refusal of COD orders or misuse of the COD service may result in restrictions on future COD purchases.

6. Returns & Refunds

Returns and refunds are available only for defective or damaged products, subject to WAGGO's Return & Refund Policy.

Return requests must be submitted within 3 days of receiving the order.

Change-of-mind returns, personal preference, accidental damage, misuse, and claims submitted after the applicable period are not eligible.

7. Intellectual Property

All WAGGO branding, logos, website content, images, graphics, text, and other original material are owned by or used by WAGGO with appropriate rights.

You may not reproduce, copy, modify, distribute, or commercially use WAGGO content without prior permission.

8. Limitation of Liability

WAGGO will not be responsible for losses or delays caused by circumstances outside our reasonable control, including courier delays, natural events, technical failures, or incorrect information provided by the customer.

9. Changes to These Terms

WAGGO may update these Terms & Conditions from time to time. Updated terms will be posted on this page.

10. Contact

If you have any questions regarding these Terms & Conditions, please contact WAGGO through the contact details provided on our website.